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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pawel Pilch

April 27, 2024

5  out of  5 rating by Pawel Pilch
"Thank you Monika. Always nice and professional service. My question and doubts were answered and I received a handful of suggestions. I highly recommend everyone to entrust all matters related to insurance to the Royce Carlson State Farm agency."
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Bozena Szulc

April 23, 2024

5  out of  5 rating by Bozena Szulc
"Od wielu lat korzystamy z mama z uslug Royce Carlson Agency State Farm Insurance. Pani Monika, Dana, Ilona I Gabriela to mily I profesjonalny zespol. Kazda z Pan z anielska cierpliwoscia wyjasnia I podpowiada najlepsze rozwiazania. Panie zawsze odbieraja telefon, a kiedy sa zajete to oddzwonia. Kilka dni temu otrzymalam pomoc w wysylaniu dokumentow do banku I Association, za ktora serdecznie dziekuje. Dlatego zawsze bede polecac ten zespol wszystkim znajomym I nieznajomym, ktorzy szukaja milej I profesjonalnej obslugi. Dziekuje ❤️ Royce Carlson Agency State Farm Insurance !!"
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Niko Pendavinji

April 20, 2024

5  out of  5 rating by Niko Pendavinji
"Great office, have been working with them for over 25 years. Everyone is very helpful and courteous. It’s a pleasure to deal with this office"
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Paul Ciech

March 22, 2024

5  out of  5 rating by Paul Ciech
"Fantastic team. We’ve been with this StateFarm group for years with multiple policies. Always quick to respond and very competitive rates. Thank you for all that you do especially Monika and Sandra!"
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Samir Saha

March 8, 2024

5  out of  5 rating by Samir Saha
"Monica resolved all my concerns. She was very helpful and friendly. She went above and beyond her duty. She is the best."
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Bobby Goldstein

March 7, 2024

5  out of  5 rating by Bobby Goldstein
"We were transfered to Royce Carlson's office many years ago. Our accounts include our cars and home along with our daughter's and son's. We have always had excellent, individualized service when moving, requesting updates or, on occasion claims. I especially want to recognize Monica for her patience and knowledge. We always get the coverage and assistance necessary."
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John Vogel

March 5, 2024

5  out of  5 rating by John Vogel
"Very easy to work with"
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February 23, 2024

5  out of  5 rating by I DV
"Professional, friendly and attentive. Great customer service!"
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Greg Siera

February 21, 2024

5  out of  5 rating by Greg Siera
"I am very happy with this State Farm agency. Their customer support is outstanding. I highly recommend their services!"
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Mariusz Klimek

February 20, 2024

5  out of  5 rating by Mariusz Klimek
"Place is awesome! They work with you, are understanding and easy to get ahold of. You call and after the first ring someone almost always answers! You don’t have to listen to automatic recordings and press any numbers, no waiting to be transferred to a different division just to pay a bill. It’s like they actually care not to waste their clients time, such an innovative concept! Lol Before switching to them I was with one of those cheaper quality insurances that is supposed to save you money. When I started driving for Uber and Lyft on the side I needed to add rideshare coverage and that company did not offer it so I had to look for a new INS company. It was $50 a month for the add on but I’m actually paying about 5 bucks less WITH that extra rideshare coverage! Definitely recommend getting a quote from them! And like I said before, they’re easy to get ahold of which helps out in many serious situations. You can count that someone will take your situation seriously and take care of it immediately."
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Catherine Kelly

February 20, 2024

5  out of  5 rating by Catherine Kelly
"We’ve been with R D Carlson state farm office for many years. Monika is always my “go-to” person - she is always helpful, professional, patient and available to answer all questions. Excellent service!"
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Tracey Banta

February 20, 2024

5  out of  5 rating by Tracey Banta
"Monika and the team are wonderful. I always feel supported and looked after. From cars to home we can depend on them to help."
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Renata Podosek

February 19, 2024

5  out of  5 rating by Renata Podosek
"Always such a great service."
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Piotr Fulara

February 16, 2024

5  out of  5 rating by Piotr Fulara
"Sandra was very helpful!"
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Teodoro Virgilio

February 16, 2024

5  out of  5 rating by Teodoro Virgilio
"I've been with Royce Carlson / State Farm for over 20 years. His staff has helped me and my family many times over. I highly recommend them to everyone thank you for all you do."
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Anna Rusewicz

February 16, 2024

5  out of  5 rating by Anna Rusewicz
"State Farm is the best! They are always patient and helpful with any requests I have. Really great team :)"
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Anita K

February 16, 2024

5  out of  5 rating by Anita K
"My family has had our cars and home policies with State Farm for many many years. The service at Royce Carlson is excellent. Most recently Donna was able to help me lower my car insurance premium which I greatly appreciated. In today’s economy every little bit of savings helps. I highly recommend Royce Carlson agency for their professionalism, always being available and prompt to respond."
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robert wenc

February 15, 2024

5  out of  5 rating by robert wenc
"I am with them for over 30 years and they are always great to work with!"
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Rodolfo Gatto

February 14, 2024

5  out of  5 rating by Rodolfo Gatto
"Great & efficient service !"
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Ruth Astacio

February 14, 2024

5  out of  5 rating by Ruth Astacio
"State Farm insurance Es la MEJOR todas las aseguranzas! He tenido las mejores atensiones siempre de Mónica y Sandra, muy amables,Responsables y lo mejor de todo es que siempre que necesito de su ayuda en cualquier momento para mi seguro de auto están listas para ayudarme a Resolver cualquier inconveniente con referencia a Mi insurance 👏"
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Christopher McGuire

February 14, 2024

5  out of  5 rating by Christopher McGuire
"I telephoned the agency in search of an insurance quote and the agent I spoke with was the best! She knew exactly the type of policy I needed and delivered the quote in a matter of minutes. Upon appearing at their office, my agent happily assisted me in re-arranging a few items in the quote and even recommended a few changes. I am so glad that I selected this specific office. Their agents are phenomenal."
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Renata anna

February 12, 2024

5  out of  5 rating by Renata anna
"Very professional and helpful service. I sincerely recommend it."
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Arkadiusz Serdyniecki

February 12, 2024

5  out of  5 rating by Arkadiusz Serdyniecki
"I have been a customer for over 20 years. Never any problems. Very helpful and friendly staff."
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George Francis Pinto

February 6, 2024

5  out of  5 rating by George Francis Pinto
"Excellent business and great people. I've been with them for years."
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Rafael Pineda

February 3, 2024

5  out of  5 rating by Rafael Pineda
"Monica es muy especial !cualkier problema le busca resulucion,en si todos los empleados son muy amables."